The short version: practise as much as you like, be decent to other people, and the coaching is a suggestion rather than an instruction. Cancel whenever you want and keep what you paid for.
FlowTalk is practice for getting your point across. You get real topics to take on, an AI plays the other side and pushes back, and an AI coach gives you feedback on how you did. It puts both sides and takes none of its own. It's a training tool, and like any training tool the results depend on you turning up.
It is not therapy, counselling, medical or mental-health treatment, and the coach is not a professional of any kind. If you're struggling with anxiety, your mood, or anything else that's affecting your life, please talk to your GP or a qualified professional. If you're in crisis, contact your local emergency services or, in the UK, call Samaritans free on 116 123.
Feedback, reply suggestions and advice are produced by an AI model. It is often good and sometimes wrong. Treat every suggestion as a starting point rather than an instruction — you know your situation and the person you're talking to, and we don't. What you choose to send or say is your decision and your responsibility.
You need to be 13 or older to use FlowTalk, and old enough where you live to agree to terms like these. Keep your login to yourself: anything done from your account is treated as done by you. Don't share an account, and don't use someone else's.
Don't use FlowTalk to harass, deceive, manipulate or harm anyone. Don't paste other people's private messages in bulk, scrape the app, resell the coaching, or try to break the service or reach data that isn't yours. We may suspend an account that's doing any of that.
The free tier gives you a set number of topics and coach assists per day, every day. Pro removes those limits. While Pro is free during early access nothing is charged at all; once it is a paid subscription it renews until you cancel. Payments are taken by Stripe, our payment processor — we never see or store your card details. Cancel any time in Settings: you keep Pro until the end of the period you've already paid for, and you're not charged again. Prices can change, but never for a period you've already bought.
What you write stays yours. You give us only the permission needed to run the service — storing it, syncing it to your devices and sending it for coaching. The topics, lessons, wording and design of FlowTalk itself are ours; please don't copy them wholesale into a competing product.
FlowTalk is provided as it is. We work to keep it up and accurate, but we can't promise it will never be down, never lose a sync, or that any particular conversation will go your way. Nothing here limits rights you have under UK consumer law, which you keep whatever this page says.
You can stop whenever you like. Settings → Delete account removes your login, the synced copy of your progress and this device's data, and cancels any subscription at the end of the period you've paid for. If the cloud half can't be completed it tells you and stops rather than half-deleting — email flowtalkapp@outlook.com if that happens and we'll finish it by hand. We can suspend or close an account that breaks these terms, and we'll tell you why unless we're legally unable to.
If these terms change in a way that matters, we'll say so in the app rather than quietly editing the page. Questions, complaints or anything that looks wrong — email flowtalkapp@outlook.com and a real person will reply. These terms are governed by the law of England and Wales.